Shipping & Handling
At Lizel Store, we work hard to ensure your order is processed, packed, and delivered safely and on time. Below is everything you need to know about our shipping and handling process.
Order Processing
Once your order is placed and payment is confirmed, we begin processing it within 1-3 business days. During this time, your items are carefully checked, packed, and prepared for shipment.
Shipping Time
Delivery times depend on your location and the shipping method selected at checkout. On average, orders arrive within 3–23 business days. In some cases, delivery may take slightly longer due to high demand, customs clearance, or courier delays.
Shipping Locations
Lizel Store ships to selected local and international destinations. Available shipping options and delivery times will be displayed during checkout based on your address.
Order Tracking
After your order has been shipped, you will receive a tracking number via email or message. This allows you to monitor your shipment until it reaches your doorstep.
Incorrect Address
Please ensure your shipping address is accurate at checkout. Lizel Store is not responsible for delays or lost orders caused by incorrect or incomplete addresses provided by the customer.
Damaged or Missing Items
If your order arrives damaged or with missing items, contact us within 48 hours of delivery. Our team will review the issue and provide a suitable solution.